On the day of the appointment at 1:15 PM (yes, they were late!) they called and left a message to say that they, “Would be on time for our 2:00 PM appointment.” I guess they must have thought that as I’m a senior that I wouldn’t notice the delayed appointment time! Anyway, come 2:05 PM (yes, late again!) a woman named “Lauren” called to cancel and asked to reschedule?!! I told “Lauren” that due to their lack of professionalism and their un-business-like way of conducting their operation, I would not now or ever be interested in using their services! And then hung up the phone.
Today is July 18, 2013 and guess who just called me to state that she had a note that I was interested in getting an estimate?!! You’re kidding me right? Evidently at her young age she has already developed selective senility considering “Lauren” and I spoke only five days ago! She also didn’t like me “bad-mouthing” her company and kept trying to cut me off by speaking over me, and doing it rather loudly!
Admittedly she tried to offer me a “trim paint job” as recompense for the bad service and their rude behavior, but putting up with more scheduling headaches from them for the sake of paint on a few skinny boards . . . not worth the attitude. Forget ‘em! I don’t know what her/their problem is but if she is indicative of their company and the other employees they use, then the world would be better off if they’d just closed their doors, permanently!